Devossion By Live Aqua Playa del Carmen
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1 room, 2 adults, 0 children
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Devossion By Live Aqua Playa del Carmen
Opened in 2025
No.10 of Premium Hotels in Playa del Carmen
1A Avenida Esquina Calle 26, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Outdoor swimming pool
Diving
Snorkeling
Sauna
Spa
Massage room
Gym
Public parking
All amenities
Property Description
Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue ,The 314 rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach. The unique SPA is Inspired by and designed to resemble a Cenote, a unique geological formation typical from the Yucatan Peninsula area that is a surface connection to pure subterranean water bodies. The spectacular architecture sets the tone for this sanctuary, devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and the retreat you deserve. You’ll also enjoy the hotel’s state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 2,800 square meters of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus three sophisticated meeting rooms.
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8.3/10
Nothing beats Grand Hyatt! Perfect service, amazing hotel! 10 out of 10
All 113 reviews
Surroundings
Airport: Cancun International Airport
(55.7 km)
Landmarks: Deportivo Mario Villanueva Madrid
(330m)
Landmarks: Quinta Avenida
(370m)
Landmarks: Turismo Channel
(380m)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(400m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

1
Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

Club Two Queen Room with Partial View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Hot water (24 hours)
Wi-Fi in room
Check Availability

4
Swim Up Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

5
Club Two Queen Room with Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

5
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

5
Two Queen Room with Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

4
Two Queen Room with Mini Plunge Pool
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

5
King Room with Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

8
King Room with Mini Plunge Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

Club Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Hot water (24 hours)
Wi-Fi in room
Check Availability

6
Two Queen Room with Partial Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

5
Club King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

5
Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

4
Two Queen Room with ADA Shower
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private toilet
Check Availability

5
King Room with Ocean Front
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

4
Club Grand King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

4
Two Queen Room with Ocean Front
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

2
Club King Room with Partial View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Hot water (24 hours)
Wi-Fi in room
Check Availability

7
King Room with Club Access
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

5
Club Executive King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

5
King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

4
Club King Suite with Plunge Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

4
Swim Up King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
Hide Room Types
Guest Reviews
8.3/10
Very Good
113 reviews

- Cleanliness8.4
- Amenities8.4
- Location8.5
- Service8.0
Average for similar properties in Playa del Carmen

AI Summary
Exceptionally friendly staff provide a luxurious experience with kosher room service. Convenient location near the beach and spacious, elegant rooms with comfortable bedding and a unique waterfall shower.

Shir
June 14, 2025
Nothing beats Grand Hyatt! Perfect service, amazing hotel! 10 out of 10
Original TextTranslation provided by Google

Sir Aaron
March 27, 2025
Amazing location in the heart of Playa Del Carmen! Walkable to 5th Ave and all the central shops, but you also get direct beach access and the feeling of being in a quiet resort once you enter the property. The hotel itself is stunning and the rooms were clean (they didn’t have slippers when we went). The facilities were a bit crowded and there are lots of children, but we still enjoyed everything. Since it’s quite busy, the service can be slow at times, but everyone was friendly.
The best part about the property was the included breakfast buffet. So many fresh options and everything was delicious! We also used the provided bikes a few times to explore the city and it was a great time. They had an included city bike tour which was really fun :)

Guest User
February 28, 2025
The hotel is great, but we had some difficulties with the service. It took a while and sometimes we had to ask for the same thing 5 times. It needs some renovation. But nothing too bad. The location is wonderful. It gives access to the main street.
Original TextTranslation provided by Google

Adil
August 20, 2024
Magnificent hotel and very well located 3 minutes from the center of the village of Playa Delcarmen
Original TextTranslation provided by Google

Eurun
August 2, 2024
Very good experience recommended
Original TextTranslation provided by Google

Lebuqideshizibing
June 1, 2024
Nothing is free in the hotel...
The most outrageous thing is the ATM. It charges more than 30 USD for withdrawing 200 USD. It's outrageous.
Original TextTranslation provided by Google

Anonymous User
January 6, 2024
Not good. From the environment to the service, the waiter's service is not good and he doesn't ask for a tip. There are many hidden costs. Parking is 400peso a night. When checking out, there is an additional service fee of more than 500. I don't know where the service fee comes from.
Original TextTranslation provided by Google

D’Gone International
August 5, 2023
Service at reception/ lobby is fantastic, helpful and friendly. Also at the pool, staff tries to do their best as many people order and I think they need more staff to service everyone. However, at the restaurant ‘La cocina’ for breakfast as well as Dinner at the Sushi restaurant: service was pretty slow, even some dishes were forgotten and we had cancelled, some food arrived cold — needs to improve the table service.
I didn’t appreciate that most of the weekly activities scheduled needed extra $.
Need proper beach place to walk along.
Is fun they have an arcade for extra entertainment.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Additional charge
Airport pick-up
Additional charge
Car rentals
Bar
Table tennis room
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Outdoor swimming pool

Spa

Gym

Bar

Restaurant

Conference room

Playground

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Public (not only for guests) is available On-site parking, and Charge, US$20.00 (approx. PHP 1,163.50) Daily. Reservation needed.
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Food & Drink
Snack bar
Halal meals provided
Off-site
Convenience store/kiosk
Bar
Lobby bar
Room service
Health & Wellness
Spa
Additional charge
Table tennis room
Sailing
Off-site
Diving
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Public baths
Additional charge
Parasailing
Off-site
Ziplining
Off-site
Snorkeling
Off-site
Yoga session
Activities
Eco tours
Off-site
Gaming area
Public Areas
No smoking in public areas
Garden
Smoking area
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Kids' club
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Accessibility
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
Age | Fee |
---|---|
Adult | Set menu:MXN$687.92 (approx. PHP 2,118.56) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: MXN$1,689.78 (approx. PHP 5,203.95) per pet per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2025
- Number of Rooms: 314
Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue ,The 314 rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach. The unique SPA is Inspired by and designed to resemble a Cenote, a unique geological formation typical from the Yucatan Peninsula area that is a surface connection to pure subterranean water bodies. The spectacular architecture sets the tone for this sanctuary, devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and the retreat you deserve. You’ll also enjoy the hotel’s state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 2,800 square meters of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus three sophisticated meeting rooms.
Frequently Asked Questions
What is the cancellation policy for Devossion By Live Aqua Playa del Carmen?
The cancellation policy for Devossion By Live Aqua Playa del Carmen varies depending on the type of room and booking conditions.What is the cancellation policy for Devossion By Live Aqua Playa del Carmen?
What are the check-in and check-out times at Devossion By Live Aqua Playa del Carmen?
Standard check-in time at Devossion By Live Aqua Playa del Carmen is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Devossion By Live Aqua Playa del Carmen?
What amenities and services are available at Devossion By Live Aqua Playa del Carmen ?
Devossion By Live Aqua Playa del Carmen offer top amenities and services include Shuttle service.What amenities and services are available at Devossion By Live Aqua Playa del Carmen ?
Can I bring my pet inside the Devossion By Live Aqua Playa del Carmen?
Pets are allowed on request at Devossion By Live Aqua Playa del Carmen. Charges may be applicable.Can I bring my pet inside the Devossion By Live Aqua Playa del Carmen?
How far is the Devossion By Live Aqua Playa del Carmen from the closest airport?
The closest airport is Cancun International Airport, and it is about 49 mins from hotel by car (55.7 km).How far is the Devossion By Live Aqua Playa del Carmen from the closest airport?
Is airport shuttle service offered by Devossion By Live Aqua Playa del Carmen ?
Yes, at Devossion By Live Aqua Playa del Carmen, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Devossion By Live Aqua Playa del Carmen ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 55.71KM |
Average Price From | PHP47307 |
Hotel Star Rating | 5 |